Support / Help center

Get help with Green Book

Report bugs, ask account questions, or request features. Email actions prefill page URL and browser details — never cookies or secrets.

Best-effort during launchUnclassified use onlyNo passwords in email

Quick links

Jump to common resources

FAQ, policies, direct email, and the home page — grouped for quick access.

Getting startedCreate an account and explore your first modules Public Army tools guidesFree explainers on /army-tools before you sign in Privacy & TrustWhat is private by default and what not to upload Privacy & securityUnclassified use, workspace privacy, and policy links Mobile & installed appBrowser, home-screen install, and Android wrapper Account deletionSelf-service removal and what is deleted FAQSelf-service answers before you email Security & PrivacyData handling, OPSEC guidance, and incident reporting Privacy PolicyHow we handle account and usage data Terms of ServiceUsage rules and service terms support@greenbookmil.comDirect email for account and bug help Back to homeExplore modules and features

Contact support

Email, bugs, and feature requests

Reach support@greenbookmil.com for account, billing, bug, or feedback questions. Buttons prefill context such as page URL and browser details — not cookies or secrets.

Email supportAccount help, billing, and general questions Report a bugPrefilled with page URL and device context Request a featureShare workflow gaps and improvement ideas Sign inReturn to your workspace Back to homeExplore modules and features

Before you send

Quick self-serve checklist

Check the FAQ for quick answers
Confirm environment: production, staging, or local
Include screenshots or screen recordings when possible
Do not send passwords, card numbers, or classified data

Bug reports

What to include in a bug report

The more context you share, the faster we can reproduce and fix the issue.

Steps to reproduce the issue
Expected result versus actual result
Environment: production, staging, or local
Browser or device and desktop vs mobile
Screenshots, screen recording, or logs if available
Severity: critical, high, medium, or low

Screenshots and screen recordings help most when they show the full page, any error text, and the URL bar.

Feature requests

How to request a feature

Describe the workflow you need — not just the button or screen you want added.

Describe the workflow you are trying to complete
Explain what is missing today and how the change would help
Note whether this is a nice-to-have or a blocker for your team
Avoid passwords, card numbers, classified data, CUI, or sensitive operational content

Need more help?

Still need help?

Email support, sign in to your workspace, or return to the home page.

Email support Sign in Back to home